Absence of symptoms does not mean that everything is clear. Your security programs may give warnings for some of the tools I will ask you to use. It is important that you reply to this thread. Please DO NOT run any other tools or scans while I am helping you.ĥ. If you don't know or understand something, please don't hesitate to ask.Ĥ. The fixes are specific to your problem and should only be used for this issue on this machine.ģ. This may or may not solve other issues you have with your machine.Ģ. I will be working on your Malware issues. I will be helping you out with your particular problem on your computer.ġ. Hello and welcome to Computer Hope Forum. Still no word from Kaspersky yet, but I'll keep watching. Then, as I was feeling guilty for not having more logs to send you I went and tried to download Hijack This, and whatta ya know.
Tried a couple different sites to download AdwCleaner and DDS, but nothin', nowhere. Not from the links you provided, nor from other sites I found after a quick Google of the name.Īm I doing something wrong? I have never had this issue before with this computer. Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMĤ) Ok.that's interesting.DDS Cleaner won't download either. You guys turned me on to that years ago.thank you. Searching my system for it provided no results as well.ģ) MalwareBytes. I cancelled that download and tried again, but the second time, absolutely nothing happened. Don't know why, but it would start the download but when it got to 2 seconds to go, it just stayed there. Anyway, all cookies removed and the house is "cleaned."Ģ) Was unable to download ADWCleaner.
I only note that because I thought I had removed all things McAfee some time back as it was causing some conflict probs before. Nothing major to report there, though I think I saw "McAfee" something or other on the cookies list. Haven't heard back yet, but will include their info here as it becomes available.įollowing the step by step on ComputerHope however, went like this:ġ) Ran CCleaner, both the cleaner and the registry tidy-up. I followed the Kaspersky link you provided and wrote them as well.
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